Returns & Exchanges
At Good Neighbour, we want you to love your fashion finds, which is why we offer a 30-day window for returns on all unworn items with original tags. Please ensure your returns are shipped back in their original packaging to maintain the quality of our curated collection.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack the items in their original box and attach the pre-paid shipping label provided via email.
Drop Off the Shipment
Hand over your package to the designated courier or drop it off at any authorized shipping location in your neighborhood.
Receive Your Refund
Once our team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing